Welcome to our online store. These Terms and Conditions (“Terms”) govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
1. Company Information
We are Jaywears ’N More (Pty) Ltd, a company registered in South Africa, with our principal address at 293 Langa Street, Meyerton Park, Gauteng, 1961, and contact number +27 63 966 3620. In these Terms, “we,” “us,” and “our” refer to Jaywears ’N More. Our business specializes in the sale of fashion jewellery, clothing, and accessories for men and women. We sell products such as necklaces, bracelets, earrings, watches, handbags, shoes, and fashionable clothing, through both our online store and retail outlets.
2. Acceptance of Terms
By accessing our site and using our services, you confirm that you are at least 18 years old and have legal capacity to enter into a binding agreement. You must use our site only for lawful purposes and in accordance with these Terms. By placing an order, you agree to these Terms, including all policies referenced herein (e.g., our Privacy Policy). These Terms comply with South African law, including the Consumer Protection Act (CPA) and the Electronic Communications and Transactions Act (ECTA). Any changes to these Terms will be posted on our website, and it is your responsibility to review them periodically.
3. Products and Pricing
We describe our products as accurately as possible. All products are subject to availability. We reserve the right to discontinue any product at any time without notice. Product images are for illustrative purposes only; the actual color or design may vary. We strive to ensure the prices on our website are accurate. However, if an incorrect price is listed due to a typographical error, we reserve the right to refuse or cancel the order. We will notify you if a price error occurs. All prices displayed are in South African Rand (ZAR) and are inclusive of VAT (where applicable).
3.1 Pricing and Currency
Prices are subject to change without notice. If you have placed an order at an incorrect price, we will contact you to confirm whether you wish to proceed at the correct price or cancel the order. Payment must be made in South African Rand.
4. Payment
We accept payment by all major credit/debit cards and other payment methods as advertised on our site (e.g., electronic funds transfer, mobile payment). All payments are processed securely. We do not store your card details. Title to the goods passes to you once full payment has been received and cleared. You are responsible for any taxes or duties associated with international orders.
5. Shipping and Delivery
We ship to addresses within South Africa and may ship internationally at our discretion. Delivery times and shipping costs are estimated at checkout. We strive to dispatch orders within 2–3 business days of receiving payment. Delivery times depend on the courier and destination. Once goods leave our warehouse, the risk of loss or damage passes to you. However, for your protection, please inspect all packages immediately upon delivery and report any damage or discrepancies within 3 days.
5.1 Order Tracking
After dispatch, you will receive a shipping confirmation email with a tracking number (if applicable). Tracking allows you to monitor delivery status.
5.2 Shipping Costs
Shipping costs depend on order weight and destination. These costs will be calculated at checkout. You are responsible for any import duties or taxes on international shipments.
6. Returns and Refunds
We want you to be happy with your purchase. However, we comply with the South African Consumer Protection Act (CPA) concerning returns and refunds:
- Defective or Unsafe Goods: You have the right to return any product that is defective, unsafe, or does not conform to the agreed specifications for a full refund, repair, or replacement. This right applies if you notify us within a reasonable period (usually within 6 months of delivery). We will cover the cost of return shipping for defective items.
- Change of Mind: If you ordered online and change your mind, South African law grants you a cooling-off period (generally five business days) to cancel the purchase. To cancel, notify us in writing within this period. We will refund the amount paid, provided the goods are returned unused, in their original condition. You may be responsible for return shipping costs in this case, unless the item is faulty.
- Fit or Style Issues: For issues of fit, style, or if you simply decide you do not want the item (after the cooling-off period), we offer an exchange or store credit policy where possible. Please contact us within 14 days of delivery to arrange an exchange. The item must be unworn and in original packaging. Return postage is at your cost for change-of-mind returns.
- Incorrect Orders: If we send you the wrong item, please notify us immediately. We will arrange for a corrected replacement and cover shipping costs.
We do not accept returns of used, worn, or hygienically sensitive items (e.g., earrings) due to health and safety reasons, unless faulty.
6.1 How to Return an Item
Contact our Customer Service at +27 63 966 3620 or email us at [email protected] to request a return. Provide your order number and reason for return. We will issue you a Return Merchandise Authorization (RMA) and instructions. Always keep proof of postage until the return is received.
7. Warranty and Liability
All our products come with the warranties implied by law. Under the CPA, products must be of good quality, in working order, and fit for purpose. We do not exclude these implied warranties. However, to the extent permitted by law, we disclaim all other warranties (express or implied) not stated herein.
To the full extent permitted by law, our liability is limited. We will not be liable for any indirect, incidental, or consequential losses, nor for losses due to events beyond our reasonable control (e.g., courier delays, acts of nature, strikes). Our maximum liability for any claim arising from goods sold is limited to the purchase price of those goods.
8. Intellectual Property
All content on this website, including images, text, logos, and design, is the intellectual property of Jaywears ’N More or our licensors. You may not copy, distribute, modify, or create derivative works from our content without written permission. Trademarks and logos are our property.
9. Privacy and Personal Information (POPIA Compliance)
Your privacy is important to us. We collect personal information (such as name, address, email, phone number) for the purpose of processing orders and providing customer service. We comply with the Protection of Personal Information Act (POPIA). We will not share your personal data with third parties except as required to fulfill your order (e.g., with courier companies) or by law. We implement reasonable security measures to protect your data. By using our site and providing information, you consent to the processing of your personal information as described in our Privacy Policy (see Privacy Policy for full details).
Under POPIA, you have rights to access, correct, or delete your personal data held by us. If you wish to exercise these rights or have any privacy concerns, contact us at +27 63 966 3620 or email [email protected].
10. Terms of Use and User Conduct
You may use our website only for lawful purposes. You agree not to: use the site in any way that breaches applicable laws; upload viruses or harmful code; harvest data from the site; or attempt unauthorized access. We reserve the right to suspend or terminate your access if you violate these Terms.
11. Dispute Resolution and Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the South African courts. In the event of a dispute, both parties will attempt to resolve the matter in good faith before pursuing legal action.
12. Limitation of Liability
As required by the CPA, nothing in these Terms excludes or limits any liability that cannot by law be excluded or limited, such as liability for death or personal injury caused by negligence, or for fraud. Subject to that, our liability is limited as described in Section 7 above.
13. Entire Agreement
These Terms constitute the entire agreement between you and us regarding our website and sales. Any additional terms proposed by you (e.g., purchase orders) are superseded by these Terms. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force.
14. Contact Us
For any questions or notices, please contact our customer service at:
- Mailing Address: 293 Langa Street, Meyerton Park, Gauteng, 1961, South Africa
- Phone: +27 63 966 3620
We will use reasonable efforts to address and respond to your concerns.
Key Consumer Protections (South African Law):
- Consumers can return defective or unsafe products within 6 months for remedy, repair, or refund.
- Online purchasers have a 5-business-day “cooling-off period” to cancel the order for a full refund.
- No supplier may hide additional fees or charge for compulsory inspections without prior consent.
These Terms, together with our Privacy Policy, constitute the legally binding terms for your use of our site and purchase of goods from us.
Last updated: May 2026.